Get success by getting real

We’re more connected than ever, thanks to technology, and we’ve also never been more disconnected. Poor communication is crippling businesses; producing demotivated teams, low productivity, and continual conflict.

International speaker Janeen Sonsie shows business leaders and teams how to break through the blockages that stifle their profitability - by getting real with each other.

Janeen has that rare combination – a technical pedigree with an intimate understanding of the heart of business.

Armed with Janeen’s practical tools, businesses build productive, authentic relationships - leading to lower staff turnover, less workplace squabbling and sabotage, and more engaged people.

The many sides of Janeen

During her 25 years in the IT industry – from hands-on technical roles to sales, marketing and management - Janeen worked with some of the globe’s biggest names. As a professionally-trained actor, she learned how to tap into her real self, to draw on her own authentic experiences to bring a character to life.

Janeen knows how volatile business can be: she’s experienced redundancy, personal loss and the serious impacts of non-existent communication. That’s what keeps her fired up to change the way people do business – creating amazing workplaces based on integrity, empathy and respect.

Her qualifications say it all: as well as a Bachelor of Science (Computer Science), Janeen has a Master of Marketing and has lectured in marketing subjects including Customer Relationship Management. Combine that with her vast professional and personal experience, and businesses have access to a power-house of help in growing robust relationships.

Technology Company Understanding

Janeen understands technology companies and their challenges in communication, such as getting the sales and marketing people on the same page as the techies to coordinate messaging. Having worked in every area of IT companies; from programming in her early days, to customer service to sales and marketing, partner management to senior management with responsibility for sales, marketing, pre-sales and channel partners. She understands how technology and service companies work and the strategies they need to succeed.

My Services

Energy is Vital

We all carry our energy with us all the time and it changes depending on the space we are in at the time. When we are feeling down and negative or highly stressed, we have low energy and don't get as much done as we could. When we are feeling good and positive about ourselves, we have high energy and are far more motivated and productive.

This individual energy culminates into the organisational energy and affects how we communicate and relate, which in turn determines how well we engage with others. It feeds the culture of your business.

It is important that the energy you bring to work is as authentically positive as possible. We work with Execs and teams to amp up their energy, moving from negative to positive. The result is better stress management, increased cooperation, enhanced relationships and more fun at work.

It's All About Communication

Poor communication is the cause of most issues in business and can be a lack of communication or mis-communication. It is the major reason for lack of engagement by employees and customers and the most common reason they leave.

“Companies with highly effective communication had 47% higher returns to shareholders over the last 5 years compared with firms who did not.” ~ David Grossman 2011

Highly effective communication is based on authenticity, integrity, empathy and respect and creates high engagement. We work with you and your teams to implement great communication through workshops and coaching with an engaging communication strategy.

Executive Coaching

The executive role can seem like a lonely and overwhelming one. It can be hard to find people to whom you can talk about your issues easily. So you keep pushing yourself to perform at your max, under the constant pressure of hitting goals, whilst feeling unsupported.

This stress drastically inhibits your creativity and decision-making ability by creating brain fog and a constant tiredness, affecting both your business and personal life. If you keep going like that you will burn-out.

We coach executives and managers who are seeking to:

Manage overwhelm to create a sustainable work-life balance
Increase their energy and improve their communication
Feel more supported, balanced, confident and alive

Programs to Increase Sales, Marketing and Service Engagement

Level of engagement is a strong indicator of motivation, loyalty and enjoyment for employees and especially crucial for your customer facing teams. Employees who are not engaged will:

Be easily distracted from what they are meant to be doing with sickies, breaks and unproductive chats
Be unhappy in what they are doing with negative talk and attitude
Not provide the best level of customer care

Resulting in low productivity, high staff turnover and poor customer relationships - all reducing your profit.

We work with you to customise a program of workshops and coaching that will change the culture and amp up the energy of your organisation, with measured results.

Strategic Sales, Marketing and Customer Service Team Engagement

Your sales, marketing and customer service teams are the front line that engage and build your relationships with your customers. If they are not working strategically, with high energy and great communication, then your customer relationships will be suffering.

Poor communication and integration between these teams results in confusion for everyone, particularly the clients. Customer relationship development needs to have a strategic approach right from opportunity management in the sales cycle through to implementation and support.

Sales and marketing is our specialty area, especially for B2B technology companies. We work with your teams to ensure a strategic approach that engages the right customers in the right way.

GET REAL COMMUNICATION

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GET IN TOUCH

AUSTRALIA
T +61 3 9016 9069
E info@getrealcommunication.com